How should I store my vanilla beans?
Please store your vanilla beans in a cool, dry place. Keep them away from heat sources, like stoves and ovens to prevent them from drying out. In addition, avoid areas of excess humidity to prevent molding. Finally, do NOT store beans in the refrigerator or freezer. This will damage them.
What is the ratio of vanilla beans to alcohol when making extract?
According to FDA standards, you need 13.35 ounces of vanilla beans per gallon of a 35% alcohol solution.
Can I use any type of alcohol to make vanilla extract?
You need an alcohol that has at least 35% alcohol by volume in order to make extract.
How long do vanilla beans last?
Vanilla beans are best if used within one year of purchase. However, if your beans dry out, you could always grind them up to make vanilla powder or add them to your sugar for an extra hint of flavor.
Are your vanilla beans organic?
Our vanilla beans are not certified organic. However, our growers attempt to use organic compost and practice bioforestry whenever possible.
How is the vanilla packed?
Your vanilla beans will come in vacuum-sealed plastic to maintain their freshness. Our extract and gourmet grade beans will also come inside a resealable kraft paper envelope. Vanilla extract is bottled in amber glass bottles.
What shipping materials do you use?
Your vacuum-packed vanilla beans will be shipped in a water resistant poly bubble mailer.
Why is Mexican vanilla so expensive?
There are several reasons why Mexican vanilla tends to be more expensive than vanilla from other countries.
Can I buy in wholesale quantities?
Yes, please contact us directly at firstname.lastname@example.org. Let us know what amount and type of vanilla you are interested in purchasing.
What if I have more questions?
We'd love to hear from you! Please send an email to email@example.com and let us know how we can help you.
How can I guarantee that this vanilla is grown in Mexico?
This is a question we feel passionate about because we have noticed an increase in companies claiming to sell "Mexican vanilla" for much cheaper than the actual market price without providing any proof that it is indeed true Mexican vanilla.
What variety of vanilla beans do you sell?
Our extract, gourmet, premium, and vanilla pieces are vanilla planifolia. Our pure vanilla extract is also made with vanilla planifolia.
Do you accept returns?
Since this is a food product, we unfortunately cannot accept returns. However, if you are unhappy with your purchase, please contact us directly at firstname.lastname@example.org.
What is the difference between extract, gourmet, and premium beans?
Extract grade beans have less moisture content and often times a blemish or two. They are recommended for use in making vanilla extract although they can occassionally be added to other liquids.
What makes Mexican vanilla different from other varieties?
Mexico is the birthplace of vanilla and as such has the perfect soil and growing conditions for the plant to flourish. Similar to wine, vanilla fruit can also have terroir meaning that the final product has a distinct taste and aroma based on the soil composition, sun exposure, climate, altitude, rainfall, etc. In fact like tequila, champagne, or Parmesan, "Vanilla from Papantla" has a designation of origin (DO) that protects the mature fruit of the orchid and several subspecies. Thirty nine munipalities in the states of Veracruz and Puebla are included in this recognition.
I've read that Mexican vanilla is smokey and spicey. Is this true?
Somewhere along the line someone described Mexican vanilla as "smokey and spicey" and since then, many websites and vanilla sellers have adopted this description.
How many times a year is vanilla harvested?
Vanilla is harvested only ONE time per year! In Mexico, vanilla orchids begin to flower in April and May. They are hand-pollinated during this very short season.
Do you use artificial or natural flavors in your vanilla extract?
Absolutely not! We believe that our vanilla extract does not need to be altered with any misleading flavorings. Not only does synthetic vanillin mask the incredible nuaces of true vanilla, but it also made using questionable processes and ingredients, such as wood pulp, coal tar, cow feces, clove oil, and pine bark. Read about it here.
Do you sell clear vanilla extract?
No, pure vanilla extract is always dark brown in color because of the oils that come from the vanilla bean. Please know that any vanilla extract that is transparent is NOT the real deal. It is likely glycerin or alcohol flavored with synthetic vanillin.
Are there any added sugars in your pure vanilla extract?
No, our extract is made with only two ingredients: whole vanilla beans and alcohol.